Terms & Conditions
By visiting our Site and/ or purchasing from Luvanya, you engage in our “Service” and agree to be bound by the following Terms and Conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site. Please read these Terms of Service carefully before accessing or using our website.
Safety and Allergy Guidelines: The following safety guidelines should be observed before using Luvanya products. If you have any allergies please read the product label carefully. We recommend that people with sensitive skin perform a patch test first to ensure there is no reaction. Discontinue if irritation occurs. Luvanya products are made with naturally derived ingredients as well as active ingredients, which in some cases may cause sensitivity in certain individuals. If sensitivity occurs, discontinue use immediately. While we make every attempt to ensure that the labeling of all products supplied by the manufacturer accurately lists all of the ingredients used, we rely on the representations and warranties made by the manufacturer. If you are uncertain about possible sensitivity, always do a patch test before use or consult your healthcare professional. We are not responsible if such a reaction should occur as a result of any consumer using our products.
THE PRODUCTS OFFERED THROUGH THE SITE ARE NOT INTENDED TO BE, NOR SHOULD THEY BE USED AS, A SUBSTITUTE FOR PROFESSIONAL DIAGNOSIS OR TREATMENT IN ANY WAY. MAKE SURE BEFORE USING ANY PRODUCT THAT YOU OR ANY OTHER RESPONSIBLE INDIVIDUAL CAREFULLY READ THE INSTRUCTIONS AND INGREDIENTS.
Products and information by Luvanya make no claim to cure or prevent any disease or medical problem and is not intended to substitute medical advice. Any information on this site should not be used as medical advice. In the case of pregnancy, please consult with your health care professional. All products are for external use only.
The Site and the services, information, content and/or data (collectively, “Information”) contained therein are for informational purposes only. Browsing or accessing the Site and/or providing personal information to Luvanya does not create a doctor-patient relationship between you and Luvanya. This Site does not replace the services of a licensed, trained physician or health professional nor is this Site to be used as a substitute for medical advice. You should not rely on anything contained in the Site, and you should consult a licensed physician in all matters relating to your health. You hereby agree that you shall not make any health or medical related decisions based on any information contained in the Site
LEGAL DISCLAIMER: The information on this website has been compiled from published sources and is provided only as a guide. You should not rely solely on the information contained in this website as it does not purport to be comprehensive or specific to your personal needs or requirements. Although every effort has been taken to ensure that information published on this site is correct and up to date, Luvanya cannot guarantee the accuracy of all information presented, and accepts no liability in respect of any omission or error. The customer should always satisfy themselves as to the ultimate suitability of a product for an intended application. Luvanya accepts no liability in the unlikely event of an adverse reaction occurring when using its products.
Your Account: You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account, username and/or password.
We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions (including Return Policy).
You may not use a false email address, impersonate any person or entity, or mislead us as to the origin of any Submission. You agree and warrant that the information you provide for your representation on our Site is true and accurate and you are not infringing on other’s rights. You agree to indemnify and hold us harmless from and against any and all claims arising from or in connection with breach of your representations and warranties in this section.
Use of Content: Luvanya authorizes you, when available, to view or download a single copy of the material on the Site for your personal, noncommercial use, as long as you do not remove the copyright and other proprietary rights notices which were contained in the Content. You may not modify, publish, transmit, display, participate in the transfer or sale, create derivative works, or exploit any portion of the Content on this Site. You are not permitted to collect account information for the benefit of yourself or another party, nor use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.
All content available on the Site, including but not limited to text, graphics, logos, icons, images, audio and video clips, data compilations and software and the compilation thereof (collectively, the "Content") is the property of Luvanya, and is protected by United States and international intellectual property laws.
Purchase of Products: The products available on the Site and any samples we may provide to you, are for personal use only. You may not sell or resell any of the products or services, or samples, you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.
Our sole liability and your exclusive remedy concerning purchase of products through the Site is in accordance with our Return Policy. The purchase of any products on the Site are also subject to any other provisions stated in this Site or as indicated during the ordering process.
Third Party Links: We are not responsible for the content of any off-website pages or any other websites linked to or from the Site. Links appearing on the Site are for customer/user/visitor’s convenience only and are not an endorsement by us and we do not assume any responsibility or liability for the actions, content, products, or services of such pages and websites.
Disclaimers; Representations and Warranties; Limitation of Liability: Luvanya makes no representations or warranties of any kind as to any of the information posted or contained on the Site and makes no warranty regarding the accuracy or reliability of any opinion, information, or statement on this Site. By using the Site and the information herein, you do so at your own risk. Luvanya makes no representations or warranty of any kind to you or any other persons relating in any way to the site or the content or communications on the site or any website or other content or service that may be accessible directly or indirectly through the site.
Under no circumstances, will Luvanya be liable for any loss or damage caused by your reliance on information obtained through the content on the site. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, or other content on the site.
Without limiting the generality of any other provision of these Terms and Conditions, if you breach any of these Terms and Conditions, you shall be liable for all the losses and damages that this may cause to Luvanya, our affiliates, partners or licensors.
THE CONTENT OF THE SITE NOR ANY PRODUCTS OFFERED THROUGH THE SITE ARE INTENDED TO BE, NOR SHOULD THEY BE USED AS, A SUBSTITUTE FOR PROFESSIONAL DIAGNOSIS OR TREATMENT.
DO NOT USE THE INFORMATION OR PRODUCTS AVAILABLE ON OR THROUGH THE SITE AS A SUBSTITUTE FOR PROFESSIONAL EVALUATION AND TREATMENT. ANY INFORMATION YOU FIND HERE, ON WEBSITES WHICH WE LINK TO OR OBTAIN THROUGH CONTACTS YOU MAY MAKE THROUGH THIS SITE, OR PRODUCTS OFFERED THROUGH THE SITE, SHOULD BE VERIFIED WITH YOUR PROFESSIONAL HEALTH CARE PROVIDER. CONSULT YOUR PROFESSIONAL HEALTH CARE PROVIDER WITH ANY SPECIFIC HEALTH QUESTIONS OR PROBLEMS YOU MAY HAVE.
Luvanya does not recommend or endorse any third party products, opinions, or other information that may be mentioned on the Site. Reliance on any information or products provided by Luvanya, and on this Site is solely at your own risk and Luvanya disclaims any and all liability in connection therewith.
LUVANYA IS NOT RESPONSIBLE FOR ANY LOSS, LIABILITY OR DAMAGE RESULTING FROM OR ARISING OUT OF ANYONE'S USE OF THE SITE OR ANY PRODUCTS SOLD THROUGH THE SITE, ANY CONTENT POSTED ON THE SITE OR TRANSMITTED TO OTHER USERS OR ANY INTERACTIONS BETWEEN OR AMONG USERS OF THE SITE, WHETHER ONLINE OR OFFLINE.
THE SITE IS PRESENTED "AS IS" AND "AS AVAILABLE." WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE. WE DO NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING THE USE OR THE RESULTS OF THE USE OF ANY MATERIALS CONTAINED IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.
Disputes: With respect to any dispute regarding the Site, products and/or product use, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of California, as if the Terms and Conditions were a contract wholly entered into and wholly performed within California. You acknowledge and agree that these Terms and Conditions, which include Return Policy, constitute the complete and exclusive agreement between us concerning your use of the Site, information provided and our products and supersede and govern all prior proposals, agreements, or other communications. We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Site and any changes are effective immediately. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision. You agree, that in the event of a dispute against our Site, information or products, you will resolve by arbitration rather than civil or class action.
Luvanya.com has a 30 day return policy from the day your package is delivered. If you are unsatisfied with a product, please e-mail firstname.lastname@example.org for return instructions. Proof of purchase under your name must be provided. Please have the email subject state RETURN. We are unable to provide exchanges. If your original order included a free gift, sample, or other promotional item, please make sure to return it to receive a complete refund or we will deduct the value of the gift from your refund.
These terms are your entire agreement, and supersede other agreements, oral or in writing, etc.
Any further questions or concerns, please contact us at:
11956 Bernardo Plaza Drive
PMB 62331, San Diego, CA 92128